Thursday March 11th 2010

Considering Outsourcing Your Human Resources? Review this Whitepaper.

Workforce Management, ADP and Accenture provide a short whitepaper on best practices for outsourcing your Human Resources in the whitepaper “Top Strategies in HR Outsourcing.” This whitepaper discusses the following strategies to reaching outsourcing success:

  • Establish Why You’re There — (Why are you outsourcing?)
  • Define What Constitutes Success — (How will your outsourcing be successful?)
  • Count the Costs — (Know your current retained costs first)
  • Be Clear About What Technology Can (and Cannot) Do — (Define your technology requirements early)
  • Hire a Partner, Not Just Provider — (They should help not hinder your team)
  • Carefully Distinguish the Suppliers — (Including size, culture, methodology and track record)
  • Ask the Hard Questions — (Capabilities? Expertise? How Does it Deliver?…)
  • Look for Domain Expertise — (Make sure they have successfully done what you need)
  • Check Out the Service and Support — (Are they committed to solving your problems?)
  • Make Sure Your Outsourced Solutions are Customer-Centric — (What do the end users want?)
  • Build in Broad Business Outcomes — (Know long-term goals and measure them right away)
  • Be Flexible and Prepared to Change — (Listen to the partner and benefit from their scale)
  • Keep Your Commitments — (Build credibility and foster a collaborative environment)
  • Define the Roles Clearly — (You need a well defined SOW, metrics and pricing)
  • It’s Okay to Think Small — (You can outsource just by project)
  • Check Out the “Seams” — (Make sure there are no gaps in your needs and the service)
  • Dig Deep Into References — (Gain opinions and honest feedback)
  • Take a Close Look at Vendor Stability — (This goes without saying)
  • Make a Careful Decision — (Be rigorous around analysis)
  • Apply Stakeholder Management — (Gain buy-in from all stakeholders)
  • Avoid a “Big Bang” Approach to Implementation — (Take small steps in implementation)
  • Apply Strict Disciplines of Governance — (Your project management must be disciplined with governance)
  • Don’t Be Shy — (Keep lines of communications open)

It is recommended that you read this short whitepaper and absorb some of the recommendations if you are looking to achieve outsourcing success for HRO, RPO, MSP, VMS, Payrolling, EOR, Staffing or any other HR process outsourcing.

Click on the image below to view the whitepaper or click on the following link – “Top Strategies in HR Outsourcing.” (Julie Bos)

Workforce Vision * Post: Bill Inman * Human Capital * Contingent Workforce * Globalization * Trends * Outsourcing

____________________________________________________

Related Posts

____________________________________________________

Workforce Vision | workforce-vision.com
A look inside the changing way that we work and employ others

Human Capital * Contingent Workforce * Globalization * Trends
Outsourcing * Staffing * Human Resources * Technology

Published by Bill Inman | billinman.com

____________________________________________________

Leave a Reply

You must be logged in to post a comment.